Your preferred


2 DAYS / 4 LIVE ONLINE SESSIONS (0900-1230) / Level 2

Complete this form for a detailed course description.

Course summary

This fast paced 1-day course looks at all aspects of QoS affecting converged telecommunications networks today. In particular it looks at QoS in ATM, MPLS, Ethernet and IP networks as well as looking at mechanisms used in VoIP and IPTV.

Who would benefit

All engineers involved in planning, designing, implementing, supporting and managing services over modern IP networks and need to understand the QoS mechanisms at their disposal.


A good understanding of IP networks which can be obtained by attending our Wray Castle courses ‘Routing Protocol Principles – IP1306’ and our ‘Multi Protocol Label Switching – IP1307’.

Topic areas include

  • What is QoS?
  • Traffic Management
  • IntServ and DiffServ Operation
  • Queue Management
  • Speech Quality
  • Video/Audio Quality
  • IP over ATM QoS
  • QoS in MPLS Networks
  • Ethernet Switch QoS Fundamentals
  • Backhaul Traffic Profile

Detailed Course Description

Complete this form for a detailed course description.

Training Formats

We can arrange classroom training, one to one training, or online training to suit your requirements. Learn more

Training Venues

We are pleased to be associated with some unique training locations in the UK and further afield. Learn more


Enquire online Call us

Learning pathway

Step back

Step forward

Get in touch

General Enquiries +44 (0)1539 742 742

Booking & Course Information +44 (0)1539 742 729

Email updates

Your details
By signing up you agree that we can process your information in accordance with our Privacy Policy
Wray Castle Bridge Mills, Stramongate, Kendal, Cumbria, LA9 4UB. Telephone: +44 (0)1539 742 742  Email: 
© Wray Castle 2016 - 2021. All rights reserved.
Wray Castle is a limited company registered in England and Wales. Registered office: Bridge Mills, Stramongate, Kendal, Cumbria, LA9 4UB, UK. Registered number: 2837606
Site Website design, website development and software development by The Creative Branch